Shopping at LaliBlue is very easy!

 

• Browse the Shop freely in search of your favorite piece. You can filter the products by collection, price or type of piece to more easily find what you are looking for. You can enlarge the images and read the description to know the measurements and materials. If you have any questions, write to us here and we will answer you as soon as possible.

 

• Have you already decided? Add your purchase to the cart with a click on "Add to cart". You can then continue shopping or confirm the order.

 

• When you want to complete the purchase, go to the cart at the top of the screen. If you have a discount coupon, it is time to redeem it.

 

• Fill in all the shipping details, make the payment and ... voila! in a few days you will receive your purchase at the chosen address!

 

PAYMENT

We offer you to pay with your credit card or through Paypal automatically when making the purchase. If you prefer to pay by making a previous transfer, let us know by placing your order here.

 

SHIPPING

LaliBlue ships to any country in the world. All shipments are made by certified mail through different express transport companies, chosen depending on the destination. Make sure you enter the shipping details correctly.

Delivery times at the customer's home depend on the availability of the chosen product and the country of destination. Once the package has been delivered to the transport company, LaliBlue will send the buyer an email with a locator to follow the package at all times.

 

Indicative delivery times:

- Shipments to Spain: from 2 to 3 business days.
- International shipments: from 4 to 15 business days.

The cost of shipments depends on the country of destination, and appear automatically when filling in the shipping address.

CANCELLATION, EXCHANGE OR REFUND

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We reserve the right to cancel any order should unforeseen circumstances arise. If this happens, we will inform you immediately and refund the full amount of your purchase.

The cancellation of the order will be possible without any cost as long as the cancellation is communicated before the order has been made available to the carrier for shipment.

Changes and returns will be accepted as long as the products are in perfect condition and no more than 15 calendar days have elapsed from the receipt of the order at the buyer's address.

If you want to make a change or return, write an email to info@laliblue.es and send the package back in a padded envelope to the postal address that we will provide you. Upon receipt at our workshop, you will be notified and the purchase amount will be refunded using the same method you used to make the payment. In the event of a change, you must make the purchase again on the website.

The costs associated with the exchange or return shipping will be borne by the buyer. In case of tare or defect of the piece or possible damage caused in the transport, LaliBlue will assume said cost.

DISCOUNT COUPONS

-Unauthorized coupons: We reserve the right to cancel any order in which a coupon not provided directly by LaliBlue has been used, on its website, social networks or private communication. In the event of using a coupon issued by third parties considered fraudulent, a full refund of the amount paid will be made.

 

-Personalized coupons: Personalized coupons are exclusively for users who have requested them directly through our official channels. They cannot be used by third parties.

 

-Coupon verification: All coupons will be reviewed before processing the order. If the coupon does not comply with our conditions, the order will be cancelled and the customer will be notified of the corresponding refund.


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